Privacy Policy
Last updated: September 6, 2026
zedStrong AI Systems ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through Surrey, BC-based operations at zedstrong.com (the "Site"), how we use it, and the choices you have.
Information We Collect
We collect information in the following ways:
- Information you provide directly — when you submit a contact or booking form, we collect your name, email address, phone number, and any message or details you include.
- Booking information — if you schedule a call through our booking page, our scheduling provider (TidyCal) collects the details needed to book and manage that appointment, subject to its own privacy policy.
- Automatically collected information — like most websites, we use analytics tools (such as Google Analytics) that automatically collect information about your visit, including pages viewed, time on site, browser type, and general location, typically via cookies or similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and follow up on form submissions;
- Schedule and manage discovery calls and appointments;
- Provide, maintain, and improve our website and services;
- Understand how visitors use our Site so we can improve it; and
- Comply with legal obligations.
We do not sell your personal information, and we do not use it for purposes unrelated to those listed above without your consent.
How We Share Your Information
We do not share your personal information with third parties except:
- With service providers who help us operate our business (for example, the service that delivers form submissions to us, our scheduling provider, and our analytics provider), who are only permitted to use your information to provide those services to us;
- If required by law, regulation, or valid legal process; or
- With your consent.
Cookies
Our Site may use cookies and similar technologies (through analytics and scheduling tools) to remember preferences and understand how the Site is used. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.
Data Retention
We retain the information you submit for as long as needed to respond to your inquiry, provide our services, and meet our legal and business record-keeping obligations, after which it is deleted or de-identified.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us using the details below and we will respond within a reasonable time.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at [email protected].